Privacy Policy - iQ Supply Co

Effective Date: July 27, 2026

At iQ Supply Co., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through trusted third-party payment providers)
Order history
IP address
Device and browser information
Cookies and website usage data

How We Use Your Information

We use your information to:

Process and fulfil your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Prevent fraud and maintain website security
Respond to inquiries and requests
Send promotional emails if you have chosen to receive them

Payment Security

We do not store your complete payment card information. All payments are securely processed through trusted third-party payment providers that comply with industry security standards.

Cookies

Our website uses cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyse website performance and traffic
Personalise your shopping experience
Support marketing and advertising activities

You may disable cookies through your browser settings; however, some features of the website may not function properly.

Sharing Your Information

iQ Supply Co. does not sell or rent your personal information.

We may share your information with trusted service providers that help us operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Analytics providers
Marketing service providers

These providers receive only the information necessary to perform their services on our behalf.

We may also disclose information when required by law or when necessary to protect our legal rights.

Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information from unauthorised access, misuse, disclosure, or alteration. While we take reasonable steps to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to:

Process and fulfil orders
Comply with legal obligations
Resolve disputes
Enforce our policies and agreements

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal information
Restrict or object to certain processing activities
Withdraw consent where applicable
Request a copy of your personal data

To exercise these rights, please contact us through our Contact Us page.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, it will be deleted promptly.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements. Any updates will be posted on this page with a revised Effective Date.